Frequently Asked Questions.
We are a distribution company specializing in shipping vape products all over the world. We have shipment centers in the US, UK, and China. We will ship to you from either one of those centers depending on your location. We have a minimum wholesale order of $500.00 on our website.
There are no delivery charges if you are located in the U.S (includes APO/FPO addresses), this is an Online offer only! If you are outsides U.S, Delivery Charges are dependent on the country that we are shipping to. Delivery charges will be added to the invoice once the order is confirmed and finalized. We will also either ship from our US Warehouse or our Shenzhen Warehouse.
For US customers, we accept COD, Bank Deposit, and Credit Card. For International Customers, Wire Transfer is the only payment type.
We use UPS ground (4-5 business days) as the standard shipping to the U.S. Other options include Golden State Overnight(GSO, only to California, Arizona, and Nevada). USPS 2-day priority is also available on request with a flat rate of $18.75/box. For all international orders, we will be using DHL Standard Shipping. Other options include USPS international on request.
For all orders, we respond within 1-2 business days. You will get a call from our very friendly sales staff with details regarding your order, and you can choose your preferred method of payment once the order is finalized.
You will receive an email with the final quick books invoice before payment is made with all the details of your order. Please remember! Always wait before you deposit or wire transfer money, as the online order form and the total can change.
The email that we send to you, contains all the information needed for Direct bank deposit or Wire transfer. Please read carefully.
Please add WhatsApp on your favorite device and add this U.S phone number: +1 (323) 518-735, and text us your order number. We will communicate with you and establish other better communication methods you prefer.